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Privacy Policy

Last updated: July 2026

This Privacy Policy explains how Transfers Pleasure ("we", "us", "our"), based at Vasileos Pavlou 157, Spata 190 04, Greece, collects, uses and protects the personal data of visitors and customers of this website. We are committed to safeguarding your privacy and processing your data in accordance with the EU General Data Protection Regulation (GDPR) and applicable Greek data protection law. By using our website and services, you consent to the practices described below.

1. Data We Collect

We may collect and process the following personal data:

  • Identity and contact details you provide (name, phone number, email address);
  • Booking details you submit (pick-up location, destination, date, time, number of passengers, flight number and any special requests);
  • Correspondence when you contact us by phone, WhatsApp, email or our contact form;
  • Technical data such as IP address, browser type, device information and pages visited, collected automatically through cookies and similar technologies.

We do not knowingly collect sensitive personal data, and payment for transfers is arranged directly with the driver or through secure third-party channels; we do not store your card details.

2. How We Use Your Data

We use your personal data to:

  • Respond to your enquiries and provide quotes;
  • Arrange, confirm and deliver your transfer or tour;
  • Communicate with you about your booking;
  • Improve our website, services and customer experience;
  • Comply with our legal and regulatory obligations;
  • Prevent fraud and ensure the security of our services.

We rely on your consent, the performance of a contract, and our legitimate business interests as the lawful bases for processing your data.

3. Sharing Your Data

We never sell your personal data. We only share it with the driver assigned to your transfer and with trusted third-party service providers (such as hosting and analytics providers) who process data on our behalf and are bound by confidentiality obligations. We may disclose data where required by law or to protect our legal rights.

4. Cookies

Our website uses cookies to function correctly and to understand how visitors use the site. These include strictly necessary cookies, functionality cookies and performance/analytics cookies. You can manage or disable cookies through your browser settings; note that disabling some cookies may affect the functionality of the website.

5. Data Retention

We keep your personal data only for as long as necessary to fulfil the purposes described in this policy, including to satisfy any legal, accounting or reporting requirements. When your data is no longer required, it is securely deleted or anonymised.

6. Your Rights

Under the GDPR you have the right to:

  • Access the personal data we hold about you;
  • Request correction of inaccurate or incomplete data;
  • Request erasure of your data ("right to be forgotten");
  • Restrict or object to the processing of your data;
  • Request the transfer of your data (data portability);
  • Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us using the details below. You also have the right to lodge a complaint with the Hellenic Data Protection Authority.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse or alteration. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us: